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Publications
DECEMBER 1, 2023
APRA Welcomes new Passenger Mobility Package, but More Work is Needed
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NOVEMBER 7, 2023
APRA welcomes European Parliament’s efforts to harmonize luggage standards for passengers, but more action is needed.
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JUNE 3, 2020
Give airlines a finger and they’ll take two arms: why Regulation EC261 is crucial for consumers
If the COVID-19 crisis has taught us anything, it is that EU air passenger rights are absolutely vital. Without the much-needed protection given to consumers under the European Regulation 261/2004, air passengers are left entirely at the mercy of the airlines, which is not a desirable situation to be in.
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MAY 18, 2020
The European Commission’s Tourism Package is too Cautious to Effectively Protect passengers.
On 13 May, the European Commission presented its Covid-19 Tourism Package. While APRA welcomes the Commission’s ambitions towards opening up the European tourism industry again in a structured and unified manner, the decision to issue guidelines on vouchers rather than taking action against infringing Member States means they are failing to effectively protect European travelers.
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APRIL 15, 2020
What do passengers want from Regulation EC261? We have asked them!
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APRIL 2, 2020
MEPs Urge European Commission to Urge Airlines to Respect Application of Regulation (EC) No. EU 261/2004
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DECEMBER 16, 2019
APRA launches data study on air passenger rights.
It has been 15 years since the inception of the Passenger Rights Regulation (261). At APRA, we have collected data over the past years and combined it with research from scholars in the aviation industry.
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OCTOBER 1, 2019
APRA Welcomes New Members
The Association of Passenger Rights Advocates (APRA) is pleased to announce the addition of two new members; DelayFix (Poland) and Flyhjaelp (Denmark).
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AUGUST 12, 2019
APRA roundtable debate: Passengers are well protected but big lack in compliance and transparency
On 3 April, the Association of Passenger Rights Advocates (APRA) organized a roundtable debate in the European Parliament, kindly hosted and presided by MEP Pavel Telicka, who has been closely involved in many aviation policy files. The well-attended roundtable included representatives of the European Commission, European Parliament, Academia, consultants, consumer representatives and the airline industry.
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NOVEMBER 8, 2018
APRA Welcomes the European Court of Auditors’ Special Report on EU Passengers’ Rights
The EC 261-legislation is a success, but passengers struggle to get the compensation they are owed. That is the conclusion in a report presented – and available here – today by The European Court of Auditors (ECA) in Brussels. The study, named “EU passenger rights are comprehensive, but passengers still need to fight for them” and available here, is a complete performance audit on passenger rights.
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